> For the complete documentation index, see [llms.txt](https://gallabox.gitbook.io/gallabox-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gallabox.gitbook.io/gallabox-docs/readme.md).

# Welcome to Gallabox Docs

Gallabox is no-code conversational commerce platform for small and medium-sized companies to automate customer conversations on WhatsApp. Start your free trial now!

### What is Gallabox?

![](https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fpv3l8Ff0rIRuDk6AObSA%2FGallabox-logo.png?alt=media\&token=e9a9f3b0-b1e1-4146-9645-9d3120dd7142)

Gallabox is a purpose-built, no-code conversational commerce platform that helps small and medium-sized companies modernize and automate their customer conversations on WhatsApp by deploying ready-to-use workflows, to turn leads to deals and conversations to commerce.

### Getting Started With Gallabox

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Creating an Gallabox account</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F9MvfSpDPO382Zxo82Xl4%2FStart%20free%20trail%20with%20your%20own%20whatsapp%20number.png?alt=media&amp;token=63305fe7-f301-4cba-ad53-abc498af1865">Start free trail with your own whatsapp number.png</a></td><td><a href="/gallabox-docs/get-started/explore-demo-account.md">Explore Demo Account</a></td></tr><tr><td align="center"><strong>Pre-requisites for getting started with own number</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FCM4E9xbYUddpqPAxuQcm%2FPrerequisites%20for%20getting%20started%20with%20own%20number.png?alt=media&amp;token=402a5dc1-ce6c-4e06-bbea-8b4e5a86047a">Prerequisites for getting started with own number.png</a></td><td><a href="/gallabox-docs/get-started/activate-free-trial.md">Activate Free Trial</a></td></tr><tr><td align="center"><strong>Start free trial with your own WhatsApp number</strong></td><td></td><td><a href="broken://files/jTQArSQ7yrKaV5e6IJnc">Broken link</a></td><td><a href="/gallabox-docs/connect-whatsapp-channel/connect-your-whatsapp.md#moving-out-of-sandbox-mode">Connect your WhatsApp</a></td></tr></tbody></table>

### Basic Modules

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>WhatsApp Channel</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FeU8PM8FJ2yt5syA62G8h%2FWhatsApp%20Channel.png?alt=media&amp;token=6b99f6e8-4814-4e26-b136-7f60b4d4fa62">WhatsApp Channel.png</a></td><td><a href="/gallabox-docs/whatsapp-channel/channel-settings.md">WHATSAPP CHANNEL</a></td></tr><tr><td align="center"><strong>WhatsApp Templates</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FpSws2IA7CVUazH1hZfSc%2FWhatsApp%20Templates.png?alt=media&amp;token=200b5a2c-eee1-423e-a2d0-44f92b2132e5">WhatsApp Templates.png</a></td><td><a href="/gallabox-docs/basic-modules/whatsapp-template-guidelines.md">WhatsApp Template Guidelines</a></td></tr><tr><td align="center"><strong>Canned Response</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FwGcGKwDgYNLnFZ5Oc59K%2FCanned%20Response.png?alt=media&amp;token=b7d17ed1-6076-4280-a6c6-9a4519291e08">Canned Response.png</a></td><td><a href="/gallabox-docs/basic-modules/canned-responses.md">Canned Responses</a></td></tr><tr><td align="center"><strong>Field Collection</strong></td><td></td><td><a href="broken://files/Da2MeGcoFc1N8imXidqW">Broken link</a></td><td><a href="/gallabox-docs/basic-modules/contact-fields.md">Contact Fields</a></td></tr><tr><td align="center"><strong>Tags</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FZKmGXJIJKtTvqGUEZUEM%2FTags.png?alt=media&amp;token=170a045f-a06c-4ddd-a92a-1e591cb08c4a">Tags.png</a></td><td><a href="/gallabox-docs/basic-modules/tags.md">Tags</a></td></tr><tr><td align="center"><strong>Message Tracker</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FKGUewyCeBL8pvAlxZROw%2FMessage%20Trackers.png?alt=media&amp;token=bcc8f6eb-1e6f-4ed4-8ab6-e63a39fc00e5">Message Trackers.png</a></td><td><a href="/gallabox-docs/basic-modules/message-tracker.md">Message Tracker</a></td></tr></tbody></table>

### Key Features

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td align="center"><strong>Conversations</strong></td><td></td><td><a href="/gallabox-docs/conversations/gallabox-conversations-glossary.md">CONVERSATIONS</a></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FaaKkX8oeaIue1deOMuBV%2FConversations.png?alt=media&amp;token=b66d65eb-02ec-4f4a-b234-7040c64b8e8b">Conversations.png</a></td></tr><tr><td align="center"><strong>Contacts</strong></td><td></td><td><a href="/gallabox-docs/contacts/gallabox-contact-glossary.md">CONTACTS</a></td><td><a href="broken://files/seO4FoWpuHnZHU7OefbL">Broken link</a></td></tr><tr><td align="center"><strong>Chatbots</strong></td><td></td><td><a href="/gallabox-docs/bots/gallabox-bot-glossary.md">BOTS</a></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FcUjIw8U8KnMdi2MBujvA%2FBot.png?alt=media&amp;token=400ea52a-1205-4038-ac6e-c55fcdb76eb9">Bot.png</a></td></tr><tr><td align="center"><strong>Broadcast</strong></td><td></td><td><a href="/gallabox-docs/broadcast/gallabox-broadcast.md">BROADCAST</a></td><td><a href="broken://files/xPfG99gMyfAbIXd1xIOe">Broken link</a></td></tr><tr><td align="center"><strong>WhatsApp Drip Campaign (or) Sequence</strong></td><td></td><td><a href="/gallabox-docs/whatsapp-drip-campaigns/understanding-drip-marketing.md">WHATSAPP DRIP CAMPAIGNS</a></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F2mFoL6QohzMxEH2bgHXH%2FSequence.png?alt=media&amp;token=f66f52f4-b22e-4c78-9a3a-651c48737a2c">Sequence.png</a></td></tr><tr><td align="center"><strong>Click-to-WhatsApp Ads</strong></td><td></td><td><a href="/gallabox-docs/ad-campaigns/ctwa-in-gallabox.md">AD CAMPAIGNS</a></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F8fwPVgIMuBXg5EhHvkHu%2FClick%20to%20whatsapp%20ads.png?alt=media&amp;token=cff8e5bc-4d5d-4876-9ef2-4adcdbdbde24">Click to whatsapp ads.png</a></td></tr><tr><td align="center"><strong>WhatsApp Shop</strong></td><td></td><td><a href="/gallabox-docs/whatsapp-shop/gallabox-whatsapp-shop-overview.md">WHATSAPP SHOP</a></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FbY3VH1eu1ATFHqtdvZ4i%2FWhatsapp%20shop.png?alt=media&amp;token=1496657e-0e6c-460a-91e6-6eed4239135f">Whatsapp shop.png</a></td></tr><tr><td align="center"><strong>Payments</strong></td><td></td><td><a href="/gallabox-docs/payments/gallabox-native-payments-overview.md">PAYMENTS</a></td><td></td></tr></tbody></table>

### Integrations

**E-commerce Platforms:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Shopify</strong></td><td></td><td><a href="broken://files/Hlu1LID4PbsOyw5pWz7v">Broken link</a></td><td><a href="/gallabox-docs/integration/e-commerce-platforms/shopify.md">Shopify</a></td></tr><tr><td align="center"><strong>Woocommerce</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FwFh5kaSqm1hxGs4IRq1a%2FWoocommerce.png?alt=media&amp;token=5c9c2bf7-d0cb-4b97-aee5-5ec488ae1693">Woocommerce.png</a></td><td><a href="/gallabox-docs/integration/e-commerce-platforms/woocommerce.md">WooCommerce</a></td></tr></tbody></table>

**Customer Relationship Management (CRM) Systems:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>HubSpot</strong></td><td></td><td><a href="broken://files/F86cIzaYHCQCxAdpH4au">Broken link</a></td><td><a href="/gallabox-docs/integration/customer-relationship-management-crm-systems/hubspot.md">HubSpot</a></td></tr><tr><td align="center"><strong>Kylas CRM</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FvRDO0v2so7uUwWLoS3Km%2FKylas.png?alt=media&amp;token=abf3ba29-49bf-4ff3-aca9-b0bd5d923a82">Kylas.png</a></td><td><a href="/gallabox-docs/integration/customer-relationship-management-crm-systems/kylas.md">Kylas</a></td></tr><tr><td align="center"><strong>Zoho CRM</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F0nvOM8SK4Lge5xAUx8tx%2FZoho%20CRM.png?alt=media&amp;token=cb3dff23-a059-4d20-8f4a-5043b06e53d3">Zoho CRM.png</a></td><td><a href="/gallabox-docs/integration/customer-relationship-management-crm-systems/zoho-crm-and-signals.md">Zoho CRM &amp; Signals</a></td></tr><tr><td align="center"><strong>LeadSquared</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FZePomb5yyMdTTZnSXHGG%2FLeadsquared.png?alt=media&amp;token=d601dfcf-2579-4865-803c-c3010ae90dd2">Leadsquared.png</a></td><td><a href="/gallabox-docs/integration/customer-relationship-management-crm-systems/leadsquared.md">Leadsquared</a></td></tr><tr><td align="center"><strong>Zoho Signals</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FpjXAxnt192KOmFAjek1G%2FZoho%20Signals.png?alt=media&amp;token=dad00d68-141e-4a15-93aa-a16f7e6fa09b">Zoho Signals.png</a></td><td><a href="broken://pages/OlNmNOpeZRLbAvHNtjqk">Broken link</a></td></tr></tbody></table>

**Shipping and Logistics:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>ShipRocket</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FeZnZIWPg2xnZWvyHG0MB%2FShipRocket.png?alt=media&amp;token=2b37b4db-8cc0-4f1a-8068-41e688a35466">ShipRocket.png</a></td><td><a href="/gallabox-docs/integration/shipping-and-logistics/shiprocket.md">ShipRocket</a></td></tr><tr><td align="center"><strong>Shipway</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FMBdyPKDidayLLotVNQzy%2FShipway.png?alt=media&amp;token=39f7a1f7-4214-4c45-8314-3a89866a18d9">Shipway.png</a></td><td><a href="/gallabox-docs/integration/shipping-and-logistics/shipway/workflows-for-shipway.md">Workflows for Shipway</a></td></tr></tbody></table>

**Payment Gateways:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Cashfree</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2F5SZCBcknnw9lGHkOEXbF%2FCashfree.png?alt=media&amp;token=57de9339-caff-4e51-8d3b-811ee75bb930">Cashfree.png</a></td><td><a href="/gallabox-docs/integration/payment-gateways/cashfree.md">Cashfree</a></td></tr><tr><td align="center"><strong>Razorpay</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FeCrTTp1l22QstjmMNhKJ%2FRazorpay.png?alt=media&amp;token=4fa3d30d-db11-4ae6-8cb8-69477cfc8a95">Razorpay.png</a></td><td><a href="/gallabox-docs/integration/payment-gateways/razorpay.md">Razorpay</a></td></tr></tbody></table>

**Marketing and Engagement Platforms:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>WebEngage</strong></td><td></td><td><a href="broken://files/pt8crm26PAFWyhpVLHD0">Broken link</a></td><td><a href="/gallabox-docs/integration/marketing-and-engagement-platforms/webengage.md">WebEngage</a></td></tr><tr><td align="center"><strong>MoEngage</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FWGNAEIAtWxWnD81o6dlr%2FMoengage.png?alt=media&amp;token=68b935b6-b182-4727-9902-d75f5a09c3a9">Moengage.png</a></td><td><a href="/gallabox-docs/integration/marketing-and-engagement-platforms/moengage.md">MoEngage</a></td></tr><tr><td align="center"><strong>Facebook Leads</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FeyqHhF0RH35ezqYVLMIT%2FFacebook%20Leads.png?alt=media&amp;token=eece08a4-456d-431e-a72b-9e7fccf981a1">Facebook Leads.png</a></td><td><a href="/gallabox-docs/integration/marketing-and-engagement-platforms/facebook-leads.md">Facebook Leads</a></td></tr></tbody></table>

**Other Integrations:**

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Zoho Books</strong></td><td></td><td><a href="broken://files/55UQ2XJG1ZyXIadwwd72">Broken link</a></td><td><a href="/gallabox-docs/integration/other-integrations/zoho-books.md">Zoho Books</a></td></tr><tr><td align="center"><strong>Google Sheets</strong></td><td></td><td><a href="broken://files/XJl5eMv4ka2zPkQvpLn3">Broken link</a></td><td><a href="/gallabox-docs/integration/other-integrations/google-sheets.md">Google Sheets</a></td></tr><tr><td align="center"><strong>Pabbly</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FxA5aAQrXgyNXINailCzJ%2FPabbly.png?alt=media&amp;token=69024d37-acd8-4d4c-9cd9-9b8ec5bc559c">Pabbly.png</a></td><td><a href="/gallabox-docs/integration/other-integrations/pabbly.md">Pabbly</a></td></tr><tr><td align="center"><strong>Zapier</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fqk2yGzwQ1xuwNlTNbMOg%2FZapier.png?alt=media&amp;token=3f048bd6-4ad3-45ab-8bfe-ac9c2d2b9157">Zapier.png</a></td><td><a href="/gallabox-docs/integration/other-integrations/zapier.md">Zapier</a></td></tr></tbody></table>

### Account Management Modules

<table data-view="cards"><thead><tr><th align="center"></th><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>User and Roles</strong></td><td></td><td><a href="broken://files/FCCT9XV4wyYmmG72NN3c">Broken link</a></td><td><a href="/gallabox-docs/account-management/user-teams-and-roles.md">User, Teams, and Roles</a></td></tr><tr><td align="center"><strong>Account Details</strong></td><td></td><td><a href="broken://files/CddY0TTeo11arN4HeZBM">Broken link</a></td><td><a href="/gallabox-docs/account-management/account-details.md">Account Details</a></td></tr><tr><td align="center"><strong>Security Modules</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2Fc9yy0I35nVKYs1jiaF7F%2FSecurity%20Modules.png?alt=media&amp;token=9009eab9-ecfe-47d8-aba7-28add651f1fe">Security Modules.png</a></td><td><a href="/gallabox-docs/privacy-and-security/data-security-and-infra.md">Data Security and Infra</a></td></tr><tr><td align="center"><strong>Pricing &#x26; billing modules</strong></td><td></td><td><a href="https://3137140735-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZcl3T6ePz95GpzjAeOLW%2Fuploads%2FMo3IZ9dpWZrTwNruHcvT%2FPayments.png?alt=media&amp;token=b2fa0f6f-ff07-4c4b-a174-948fd732e045">Payments.png</a></td><td><a href="/gallabox-docs/pricing-and-billing-modules/conversation-pricing.md">Pricing &amp; Billing Modules</a></td></tr></tbody></table>