> For the complete documentation index, see [llms.txt](https://gallabox.gitbook.io/gallabox-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gallabox.gitbook.io/gallabox-docs/bots/bot-actions/unassign-conversations.md).

# Unassign Conversations

Ensure seamless customer service by utilizing this card. Connect the final card to retain crucial data and enhance efficiency.

> **Who can use this Card?**
>
> * Gallabox Users having permission to either build and deploy bots or manage bots.
> * Available on all paid plans.

This card is used to unassign the conversation created when a customer goes through the chat-flow.

<figure><img src="broken://files/6U0SmypRtj5aaVkzSUib" alt=""><figcaption><p>Unassign Conversation</p></figcaption></figure>

{% hint style="info" %}
The best practice is to connect the last card of the chat-flow to **this** card to avoid losing important data.
{% endhint %}